Shipping and Returns Policy

Shipping, Returns & Refund Policy 

Thanks for shopping at ‚Äčjoannecarly.com
If you are not entirely satisfied with your purchase, we’re here to help. 

Returns 

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase. 

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund via paypal 

You will receive the credit within 7 days of returning the item.

Shipping 

Shipping costs are included within the price of your product.

If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us 

If you have any questions on how to return your item to us, contact us.